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Privacy Policy

Privacy Policy for Profin Solutions Ltd

Introduction

At Profin Solutions Ltd, we are committed to protecting the privacy and security of our clients’ personal data. This Privacy Policy explains how we collect, use, share, and safeguard personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). By engaging with our financial and accounting services, you agree to the practices described in this policy.

Data We Collect

We collect personal and financial information to provide our services effectively. The types of data we collect include, but are not limited to:
 
  • Personal Identification Information: Name, address, phone number, email, national insurance number.
  • Financial Information: Bank details, financial statements, tax records, and other relevant financial data.
  • Business Information: Company name, registration number, VAT number, and related business details.
  • Communications: Records of our interactions, including emails, phone calls, and written correspondence.
We collect this information directly from clients or third parties authorised by clients (e.g., auditors, solicitors).

How We Use Personal Data

Profin Solutions Ltd uses the personal information we collect for the following purposes:
 
  • To provide accounting, financial management, and advisory services.
  • To comply with legal obligations, including tax reporting and regulatory requirements.
  • To communicate with clients about their accounts, updates, and necessary documentation.
  • To improve our services and maintain the security of our systems.
We process personal data under lawful bases, including contract performance, legal compliance, and legitimate interests where applicable.

Sharing Personal Data

We respect the confidentiality of our clients’ data and only share information under the following circumstances:
 
  • With Service Providers: We may share data with trusted third-party service providers who help us deliver our services (e.g., cloud storage providers, payroll processors). These providers are subject to strict confidentiality and data protection obligations.
  • Legal Obligations: We may disclose personal information to comply with legal requirements, such as requests from government bodies, regulators, or law enforcement.
  • Professional Advisors: With client consent, we may share data with auditors, legal advisors, or financial institutions.
We do not sell or trade personal information to third parties.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, personal data will be securely disposed of or anonymised.

Data Security

Profin Solutions Ltd employs appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. This includes encryption, secure storage systems, and regular audits of our data processing practices.

Your Rights

Under the UK GDPR, individuals have the following rights regarding their personal data:
 
  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Erasure: The right to request deletion of your data in certain circumstances (also known as the “right to be forgotten”).
  • Restriction: The right to request the restriction of processing under certain conditions.
  • Portability: The right to receive your personal data in a commonly used, machine-readable format.
  • Objection: The right to object to the processing of your data for certain purposes.
To exercise any of these rights, please contact us using the details below.

International Transfers

If we transfer personal data outside the UK or EEA, we will ensure it is protected in accordance with applicable data protection laws, using safeguards such as Standard Contractual Clauses or ensuring the receiving country provides an adequate level of data protection.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance user experience and analyse website traffic. These cookies collect non-identifiable information about users and can be managed via browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and where necessary, we will notify clients of significant changes.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
 
Data Protection Officer Profin Solutions Ltd
 
This Privacy Policy ensures compliance with UK data protection laws while protecting the privacy and confidentiality of our clients.
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